30 percent of the top 100 global outsourcing companies are in Central and Eastern Europe
Marketing Insiders Group gathered prolific international BPO experts at the 2nd European BPO Forum edition, which took place on April 22nd in Vienna, reuniting 9 countries and 12 speakers from 2 continents, who offered valuable outsourcing insights, from both a global and regional perspective.
Vienna, April 30th 2015 – The BPO market is evolving at a very accelerated pace in Europe, the numbers revealing a fast overcome of its emerging status in the region. An analysis conducted by Colliers International in 2014 regarding the companies located in Central and Eastern Europe revealed that 30% of the top 100 global outsourcing companies are already in the region. There are 2.8 million seats in the contact centers across Europe, while the headcount engaged in outsourcing processes reaches 3.8 million and the economic clout is worth 67 billion euro, according to the Call Communications.eu 2014 study. The business process outsourcing market represents 17.9 percent of the outsourcing industry in the region, which is growing at a 3.6% rate annually.
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The next forum edition will take place in the spring of 2016, on April 14th. Early bird registrations benefit from special discount fees.
For more information about conference participation terms, sponsorship and speaking opportunities, please contact us via mobile: +43 720 880 246 or e-mail: oana.olteanu@market-insiders.com. The 2015 forum agenda, photos and speaker presentations are available online http://www.conference-arena.com/european-bpo-forum.