The winners of the European Contact Centre & Customer Service Awards 2024 were announced last night at an exclusive black-tie Awards Evening in London.
Professor Moira Clark, ECCCSA Chair of the Judges, noted “In my first year as Head Judge, I’ve been truly impressed by this year’s winners who have set new benchmarks for innovation, collaboration, and customer focus. It’s a privilege to recognise their hard work and celebrate their achievements.”
Leigh Hopwood, ECCCSA Managing Director and Chair of the European Customer Contact Alliance, expressed “Our winners this year represent the heart of customer service excellence. From first-time entrants to industry veterans, it’s inspiring to see such dedication to delivering exceptional experiences despite challenging times. Congratulations to everyone who made it to this stage.”
You can see the full list of winners here.
